Privacy Policy
Last updated: 2025/10/31
masterlygun.ca is owned and operated by Masterly Gun (“we,” “us,” or “our”). We are the data controller for the personal information collected through this website and when you contact us directly (email, phone, or form).
We respect your privacy and handle personal information carefully, lawfully, and only for clear purposes related to our services.
1) Information We Collect
We collect only the information needed to respond to inquiries, provide quotes, perform work, and operate this website.
Contact & Project Details: name, email, phone number, city/region, and information you share about your project (e.g., model of firearm, requested services).
Communication Records: emails, messages, and notes necessary to provide our services and keep accurate records.
Website Usage (minimal): basic technical data automatically sent by your browser (e.g., IP address, browser type, time zone) for security, troubleshooting, and site performance statistics. We do not use this data to identify you personally.
Payments: if payments are processed via third-party providers (e.g., e-transfer, payment processors), those providers handle your payment information; we do not store card details on our servers.
We do not sell your personal information.
2) How We Use Your Information
Respond to inquiries, provide quotes, book and deliver services.
Maintain administrative records (invoices, order notes, service history).
Improve and protect our website (security, bug fixing, analytics).
Comply with legal obligations (tax/accounting requirements, lawful requests).
3) Photos of Customer Firearms (Important)
As part of our craft, we photograph work before, during, and after service. Unless you opt out in writing, you grant Masterly Gun a non-exclusive right to photograph and publicly share images of the firearm and the work performed on our website, portfolio, and social media for the purposes of showcasing our craftsmanship and services.
To protect your privacy and safety, we will:
Avoid showing personally identifying markings whenever reasonably possible (they will be cropped or obscured).
Avoid publishing the owner’s identity.
Opt-out: If you do not want photos of your firearm shared, email info@masterlygun.ca before or at the time of service. If you request removal of a posted image, we will take reasonable steps to remove it from our active pages.
4) Legal Bases & Retention
We process personal information to perform a contract (quotes and services you request), for our legitimate interests (portfolio, security, records), and to comply with legal obligations (tax, bookkeeping).
We retain records only as long as necessary for these purposes or as required by law.
5) Your Choices & Rights
You may request to:
Access the personal information we hold about you.
Correct or update your details.
Delete information that we are not required to keep by law.
Restrict or object to certain processing (e.g., portfolio images as noted above).
Contact us at info@masterlygun.ca to make a request. We may need to verify your identity before responding.
6) Information Security
We use reasonable technical and organizational measures to protect information against unauthorized access, alteration, or disclosure. No method of transmission or storage is completely secure, but we work to protect your data.
7) Cookies & Links
Our site may use basic cookies or similar technologies for functionality and security.
Our website may link to external sites we do not control. Their privacy practices are their own; please review those policies.
8) Disclosures
We may disclose information if required by law or to protect our rights and safety (e.g., legal requests, fraud prevention). Service providers who assist us (hosting, email, analytics, payment processors) may access information only to perform services for us and are bound by confidentiality obligations.
9) International Transfers
Our service providers or servers may be located outside your province or country (including the U.S. or other jurisdictions). By using our site or services, you acknowledge your information may be processed in those locations subject to their laws.
10) Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top reflects the latest version.
11) Contact
For questions, requests, or to exercise your rights (including photo opt-out/removal), contact:
Masterly Gun
📧 info@masterlygun.ca